Flexibility. Public Relations e-mail (press@liveops.com) Locations. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops is a legitimate company. At Liveops, we believe in improving people's lives no matter where, when, or how they work. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Their consistency, professionalism and customer service are unparalleled in the industry. show about fbi agent and dimensional portal. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Login. Want to become a Liveops agent? With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. To find out more, read our Privacy Policy and Cookie Policy. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Thats what were there for. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Contact UsBecome an Agent. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Copyright 2023 Liveops, Inc. All rights reserved. transparency. Liveops brought a new level of professionalism to our needs. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. The background/credit check requires a $45 processing fee paid directly to our vendor. You may also receive performance-based pay or other incentives. Learn how. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. A hallmark of Liveops is the idea that learning and improving are never done. Also shoutout I recommend both new and veteran agents watch this entire video. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Teams include: Client Results. See Capabilities for more details. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. We call this agent community Liveops Nation. To accept cookies continue browsing as normal. Find Out How & Apply . In healthcare, engagement and patient connection are paramount. Earning potential. View our background and credit check requirements here. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. We are passionate about the agent experience, because we know agents have many choices in their careers. Please enable it to improve your browsing experience. The background check requires a $24.99 processing fee paid directly to our vendor. Its why weve led the industry in virtual, flexible agent services for more than 20 years. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. When unexpected events occur like global pandemics health needs can rapidly change. Thanks so much for taking the time to leave a review! Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. This network has hard skills in your industry, and soft skills from life experience. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. I love the flexibility. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Your customers deserve the best at every touchpoint. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Copyright 2023 Liveops, Inc. All rights reserved. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Organizations. LiveOps Inc. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. The world class support of Liveops and unparalleled access to world-renowned clients. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Work outside the perimeter. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. The background/credit check requires a $45 processing fee paid directly to our vendor. Its our approach to providing the most exceptional customer service agents a business can find. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Dorm Decor Ideas || Explore Detailed Information. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. Secure your consumer and SaaS apps, while creating optimized digital experiences. From professional services to documentation, all via the latest industry blogs, we've got you covered. Build a thriving work-at-home business providing remote customer service for top brands. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Job Work/Life Balance. Cons. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. VirtualFlex solves for that. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Copyright 2023 Liveops, Inc. All rights reserved. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . The VirtualFlex platform delivers the right agent at the right time, with the right results. Log-in to the worlds easiest to use Learning Management System The background/credit check requires a $45 processing fee paid directly to our vendor. option Add a new device appears in Duo Mobile settings. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. I have children who are active in sports, so it allows me to be there when they need me. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Create success for our clients by working cross-functionally to build strategies that maximize program results. Freedom. We use cookies to improve your experience on our website. You get to dictate when and how often you commit to providing services. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Get started on your new home business Flexibility. Liveops mobilizes reliable, brand-certified agents. Want to become a Liveops agent? Here's everything you need to succeed with Okta. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. We call the agent community Liveops Nation. We use cookies to improve your experience on our website. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. National and Local Networks, 401(k) (Traditional and Roth) Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Creatively solving problems. Sign an Independent Contractor Agreement. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. . The workplace culture is amazing. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We work in service of our Agents, Clients, and Employees. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. See all features. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Single Sign On. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Add this integration to enable authentication and provisioning capabilities. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops exists to improve people's lives. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Join the Liveops corporate team and help improve peoples lives. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Support. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. All rights reserved. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Main hustle or side gig its all up to you. You are using an unsupported browser. Looks like you have Javascript turned off! https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. As of July 18, 2022, all certification courses are FREE. Sign-On: Liveops Agent Services LLC Site. Your connection to your customers/clients is the most important part of your job. You are using an unsupported browser. Director of Customer Care, healthcare organization. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status You are your own boss and set your own hours so there is a great work/life balance. VirtualFlex is more than just a contact center model. Grow your home business through Liveops client network, working with the brands you know and love. Compensation . Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. - Liveops The modern contact center. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Agent Login. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Sign an Independent Contractor Agreement. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Sign an Independent Contractor Agreement. Want to become a Liveops agent? option Add a new device appears in Duo Mobile settings. Login to track your existing support requests. Virtual. You can also manage cookies in your browser settings. We use cookies to improve your experience on our website. Support. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Your email address will not be published. Okta Browser Plugin; Okta Agents. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Your customers deserve the best at every touchpoint. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Its why weve led the industry in virtual flex agent services for more than 20 years. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Universal Login. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Liveops: Flexibility. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Join the company voted one of the Best Places to work in Arizona. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Learn about Liveops Enterprise Solutions Click Here . This app integration supports Single Sign-On. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Improving Peoples Lives. Please review the Liveops basic technology requirements by clicking here. Keep in mind, the more you service, the higher your earning potential! Join Liveops Nation and experience the freedom and autonomy of being self-employed! View our background and credit check requirements here. You can also manage cookies in your browser settings. Earning potential. The background/credit check requires a $45 processing fee paid directly to our vendor. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Push existing Okta groups and their memberships to the application. About Liveops. Were here to improve peoples lives. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. They are empathetic and committed to each interaction with your customers. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated.
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