These were mostly near to where people lived. Find out more about the trust, what we do and how we do it. Each team has a dedicated Social Worker, who will help with family liaison, safeguarding, financial matters and accommodation. Staff reflected the trust values and vision. This is an organisation that runs the health and social care services we inspect. Whilst risk was managed well, the risk assessment records were not always stored consistently. Staff could access interpreters and translation services, with patient literature available in languages used by people in the local community and in accessible formats. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. CAMHS teams were aware of the diverse needs of people using the services. We found an overwhelmingly positive culture across the trust. This included gyms, multi-sensory rooms and other facilities such as music rooms. Patients using the service were sometimes being brought by the police to the health based place of safety from their home, rather than from a public place which was contrary to section 136. The service covers the boroughs of Hackney Newham Tower Hamlets and those in North East London Foundation Trust. Find out more about our main sites, including directions He has a strong commitment to winning hearts and minds seeing that as a way to improve patients safety. Whilst the inspection identified these areas for improvement, the trust was already aware of them, had highlighted potential risks and how these would be mitigated and had plans in place for how they would be addressed. Patients were involved in many creative ways in their care. Staff, patients and carers all felt appropriately engaged. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Bailey joined the Trust in 2016 as Deputy Borough Director in the Newham Adult Mental Health Directorate. There had also been an expansion to the leadership capacity of the trust and the associated governance, for example the development of a directorate to oversee primary care and the introduction of a chief digital officer to the executive leadership team. There were procedures in place for managers to follow when demand for the service increased. There were robust systems in place in all teams to manage referrals and waiting lists. the service is performing well and meeting our expectations. We chose these two core services as we knew there had been some challenges including serious incidents and we wanted to see how the trust had responded and if high quality care and treatment had been maintained. 1 September 2016. In rating the trust, we took into account the current ratings of the mental health and community health services which were not inspected this time. Individual teams had undertaken work to ensure that diverse needs were met. Homerton London Service/Borough Directors | East London NHS Foundation Trust Home Information about ELFT Our Board Other Directors Service/Borough Directors Dr Philip Baker, Head of Forensic Services Dr Baker undertook medical training at Oxford University and University College London, qualifying in 2001. There was a governance structure that enabled managers and senior managers to appropriately monitor and review the quality of service provision. We provide assessments and diagnosis of autism spectrum conditions. NHS services East London NHS Foundation Trust Overview Overview Hospitals and clinics Ratings and reviews Leave a review Contact us Address Trust HQ 9 Alie Street London E1 8DE Get directions (opens in Google Maps) Phone 020 7655 4000 Online Visit trust website Send email to trust What patients say This button displays the currently selected search type. Training courses and accessible information was provided for patients and carers. NELFT NHS Foundation Trust in Boydton, VA Expand search. We rated the wards for older people with mental health problems core service as good overall. Through partnership with social care, the voluntary sector and most critically co-production with those with lived experience, the experience of mental health care for thousands of adult service users and hundreds of staff within the ICS will be greatly enhanced. This is done through access to our Forensic Liaison Clinics. Visit the Career Advice Hub to see tips on interviewing and resume writing. There were recurring themes linked to serious incidents. information. the service is performing well and meeting our expectations. There was a good culture for the timely reporting of incidents including all serious incidents and the trust were able to identify themes and trends across community inpatient services. Support links. Any other browser may experience partial or no support. The numbers of patients who did not attend were closely monitored. Groupwork programmes were run in other languages, for example, Bengali. Referrals increase your chances of interviewing at East London NHS Foundation Trust by 2x. Overall rating for this core service Good because: The treatment rooms where medication was stored were too hot. We rated the forensic inpatient core service as outstanding overall. There were opportunities for leadership development and career progression. He undertakes Peer Reviews as part of the Royal Colleges Quality Network, contributing to service improvements in the wider NHS. The information supported the management of the services and was accurate and in an accessible format. She took up the role of Director of Psychological Therapies in 2014 and became Director of Therapies in 2018 to facilitate integration with the expanding Allied Health Professions (AHPs) in the Trust and widen the contribution of the therapies to meet the emerging demands of the population health agenda. Save job - Click to add the job to your shortlist. There was good provision of services and support for vulnerable client groups. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Dean Henderson joined the Trust from the Avon and Wiltshire Mental Health Partnership NHS Trust, where he was General Manager, Service Development. We provide a wide range of mental health, community health, primary care, wellbeing and inpatient services to young people, working age adults and older adults across the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. There was a clear procedure for further visits, contacting family or friends with the patients consent, contacting the GP and asking the police to conduct a welfare visit. The importance of service user participation was a strong feature of the work undertaken by CAMHS. We found that the trust had addressed all the areas where improvements were recommended at the previous well led review. Find out more about them and what they specialise in. the service is performing exceptionally well. The people participation team had responded to COVID 19 with the development of a befriending service which had recruited volunteers and made over 7000 calls to people who were lonely and isolated. They also failed to record the duration of incidents of restraint except for those in the prone position. Sign in to save Senior Clinical/Counselling/Forensic Psychologist at East London NHS Foundation Trust. Telephone number 020 8510 2003 020 8510 2005 020 8510 2006 Medical Records can be contacted on: 020 8510 2159/58 Information for Visitors We looked at the quality of the ward environment, management of the clinic rooms, and observed how staff were caring for patients, interviewed the ward manager and/or matron on each ward, spoke with 76 staff members including nurses, clinical practice leads, a physical health lead nurse, social therapists, support workers, occupational therapists, psychologists, consultant psychiatrists, a clinical pharmacist, an assistant pharmacy technical officer, art therapist and a speech and language therapist, spoke with 10 senior members of staff including the head of forensic services, the head of nursing and associate clinical director for safety and security, the associate clinical director for therapies and recovery, the head of psychology, the lead pharmacist for forensic services, the sexual safety lead for forensic services and the drugs and alcohol lead for forensic services, interviewed 47 patients and 11 relatives of patients, reviewed 34 patient care and treatment records, attended two multi-disciplinary team meetings, three ward rounds, two community meetings, one care programme approach meeting, a service referrals and move on meeting, a patient group, a people participation working together group, a carers forum, a service wide safety huddle, observed two ward based safety huddles and visited the patient shop at the Wolfson House site, carried out a specific check of the medication management on Butterfield, Clissold, Westferry and Bow wards. Suspended ratings are being reviewed by us and will be published soon. Staff understood the importance of nutrition and hydration. Staff worked hard to keep young people safe and to support them to improve their health, develop skills and progress towards discharge. into lockers provided in the main entrance. Patients were offered a morning or afternoon appointment slot by the district nurses but would have preferred more information about the time of their appointment. Sign in to save Consultant in Forensic Psychiatry [H+J] London Pathways Partnership at Central and North West London NHS Foundation Trust. Newcastle upon Tyne Our overall rating of services stayed the same. Sometimes our service users do not want their information shared with family members, which can be hard for families who want to help. Other staff from different professional backgrounds also provide treatment, including social workers, specialist substance misuse workers, peer support workers and a carer support worker. Several staff told us about the frustrations they experienced in using trust IT systems. We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic. They were very mindful of peoples needs based on their religion, culture, disabilities and relationships. He is a keen educator and also examines for the Royal College of Psychiatrists. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Details of all healthcare services provided by our Trust, including contact details and conditions treated. Join to apply for the Consultant in Forensic Psychiatry [H+J] London Pathways Partnership role at Central and North West London NHS Foundation Trust. Whilst there were plans for significant developments such as a new mental health inpatient service in Luton and Bedfordshire, some of the trusts existing estate required work to ensure they provided a therapeutic environment, for example the health based place of safety in Newham. Staff were kind and caring in their interactions with patients and relatives. The teams worked well with GPs, the local authorities and other local services and groups. Staff were flexible and responsive to support patients to engage with their services. | The East London Foundation Trust provides a wide range of community, inpatient and primary care services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower . Patients and family members told us that they received good quality and compassionate care on the wards we visited and this was reflected in observations we carried out on the wards. At any given time we have as many as 20 active projects running in Forensic Services, receiving support from dedicated advisors, coaches and sponsors. Most young people, children and families could access services promptly. East London NHS Foundation Trust Inspection report 9 Alie Street London E1 8DE Tel: 02076554000 www.elft.nhs.uk . The trust was working towards the development of an anti-racist framework. The Advanced Care Planning team work alongside the district nurses, supporting them to care for patients on their caseloads who may be in the last months, weeks or days of their lives. We spoke with staff at all levels through the wards and departments we visited and the overwhelming positive feedback about the trust as an employer we received was exceptional. Forensic services. We have put together a pack for carers to help understand our service, which can be downloaded here [make this clickable]. There was a collaborative approach to care planning with patients. Suspended ratings are being reviewed by us and will be published soon. Whilst achieving targets for assessments and diagnosis for memory clinics were being robustly tackled with action plans in place, there was still work to do to consistently provide a responsive service especially across the Bedfordshire teams. We offer support for service users as they leave the inpatient Forensic Directorate to reintegrate and re-establish lives in the community. His particular interest lies in reducing restrictive practices within healthcare settings and has been commissioned by ELFT to review these in other organizations. Incident thresholds were consistent across the service and all staff knew how to report them electronically. Apprenticeships. Staff planned and delivered services in line with local needs. An adult autism service for adults in Bedfordshire and Luton. Patients and relatives felt involved and included in decisions about care and treatment. there are some services which we cant rate, while some might be under appeal from the provider. CYP services used nationally recognised outcome measures to monitor performance. There were some areas where there was limited psychology input which meant that recommended psychological therapies were not always available to all patients on the wards. Staff did not record the fact that they had read patients their rights in a timely manner after admission or detention under the Mental Health Act nor that risk assessments had been updated before section 17 leave was granted. Service Users are key members of a number of our Quality Improvement Projects and run courses at our popular Recovery Colleges. The ELCFS was commissioned following the successful pilot of the Specialist Community Forensic Team (SCFT) model in East London. Find out how we can provide support and contact There was a focus on understanding the individual needs, preferences, and context of peoples lives. For example, the use of interpreters was an integral part of service delivery. Care records were of a high quality and included input from young people and families. At the time of the inspection some service redesign was taking place as a result of decisions made externally to the trust and a few staff felt that the engagement and consultation linked to this could be improved. This includes depositing mobile phones, cameras, etc. We have a service-user run caf and shop. The Health & Justice Directorate is one of eleven directorates within the Trust providing clinical services. Trust managers were aware of this and taking steps to ensure the rooms were an appropriate temperature. There was a low level of sickness and staff felt well supported in terms of managing their health and their work life balance. Relatives said they found staff very supportive. Care plans focused on patients self-defined needs and objectives. The participation worker in Luton and Bedfordshire had worked with a young person to write a training package about discrimination and confidentiality. The systems, directorates and services had developed aligned annual plans on a page identifying their priorities and key milestones. When you arrive, you will be advised of the steps you need to take by our Reception staff. There was a clear system for rating the risk patients presented and this was reviewed every day. Day has been working as Head of Nursing and Associate Clinical Director for Safety and Security in forensic services for ELFT since April 2016. There was an appropriate strategy in place for the CYP service. East London NHS Foundation Trust | 13,502 followers on LinkedIn. Management team City & Hackney Centre for Mental Health. Most staff in adult community services were positive about their local and trust leadership. This includes those who have been assessed as posing risk of harm and require further assessment, this includes ongoing psychiatric assessment, formulation and treatment. There were many facilities available including use of fitness equipment, a sensory room, art room and other multi purpose rooms. Referrals increase your chances of interviewing at Central and North West London NHS Foundation Trust by 2x. By clicking Agree & Join, you agree to the LinkedIn. Services have been transferred to this provider from another provider, Community health services for children, young people and families, Specialist community mental health services for children and young people, Community mental health services with learning disabilities or autism, Community-based mental health services for older people, Mental health crisis services and health-based places of safety, Wards for people with a learning disability or autism, Long stay or rehabilitation mental health wards for working age adults, Wards for older people with mental health problems, Acute wards for adults of working age and psychiatric intensive care units, Community-based mental health services for adults of working age. CAMHS staff were forward thinking in their approach and looked at how to improve accessibility for young people who might find it hard to engage. Some wards in Luton and Bedfordshire were large and above the recommended number of beds on an acute ward of 16. The team was also running a pilot programme with a school to look at the issues relating to online bullying and with another school regarding child sexual exploitation as there had been an increase in these cases in the county. One patient described how staff went the extra mile when they were unwell. The importance of carers was recognised and they were also offered a range of opportunities to be involved in the care that was delivered. Senior managers visited the wards and attended ward team meetings. One home treatment team was not learning from serious incidents. You can update your choices at any time in your settings. Select Accept to consent or Reject to decline non-essential cookies for this use. An example of this were patient led audits which had led to improvements in food and how ward rounds were conducted. Staff used the national early warning score and escalated concerns to medical staff when required. Prior to that, in 2008, he was employed by the London Borough of Hackney in various adult mental health social work and management roles all whilst on secondment to ELFT, starting as the first social worker in the City & Hackney Crisis Service. We provide mental health, community and primary care services in East London, Luton & Beds. Patient records were up to date, written legibly, dated and signed. These are the cookies that help certain non-essential functionalities on our website. Audits that were specific to the service were carried out to provide assurance of robust care with improvements made where needed. Requires improvement For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Staff with specialist skills and knowledge were used by community teams to provide advice or direct support in planning or implementing care. guidance and other literature that you may find useful. The wards were meeting the needs of vulnerable people. Conseiller(re) aux affaires lectroniques, Treasury Management Technical Coordinator, Salesforce Lightning -Manager - Bangalore, Travel Nursing - Cath Lab RN - $3,997/week - $4,161/week, See who East London NHS Foundation Trust has hired for this role, Newport News Shipbuilding, A Division of HII. The range of topics is vast, some notable areas being on reducing aggression, improving physical health and working on systemic racism. East London NHS Foundation Trust the service is performing badly and we've taken enforcement action against the provider of the service. There were clear and robust governance processes in place. Staff were supervised regularly and appraisals were carried out annually. We did not come across any examples where this was not the case. East London NHS Foundation Trust. Jubilee Road Despite considerable pressure, patients had access to beds when they needed them. looked at a range of policies, procedures and other documents relating to the running of each service. Whilst the trust had systems in place for identifying and reporting safeguarding risks, to safeguard people from abuse, staff were not always able to decide the threshold for making an alert. This website uses cookies to improve your experience while you navigate through the website. Access to the services were well managed through a central point of access who were able to direct patients to the most appropriate team. Young people, families and staff worked in true partnership when planning care and setting individual goals. City and Hackney CAMHS had identified that African Caribbean boys were at risk of becoming involved in gang related activity and were working with statutory partners and the voluntary sector to target these young people. There were really robust governance structures and systems in place for the review of performance and risk management information. The trusts own recent deep dive had recognised this and identified actions to improve. We found that despite the challenges of the pandemic, the trust had adapted, learnt and continued to make positive progress. Wards were clean and staff carried out regular infection control audits. Our service users and former service users are uniquely well placed to improve what we do. London, Get email updates for new Consultant jobs in London, England, United Kingdom. We were given examples of learning from incidents that had led to changes to improve the service. He went on to hold various local authority management roles and continued practicing as an Approved Social Worker, until transferring to the NHS, when NHS and Local Authority Mental Health services in Bath & North East Somerset integrated in 2001. Our clinical teams are led by Consultant Psychiatrists supported by junior doctors. The team responded promptly and adequately when patients contacted the service. Dr Baker sat on the Local Negotiating Committee representing doctors interests at Trust for several years, most notably increasing consultant presence at weekends whilst ensuring safeguards for doctors work-life balance. All rights reserved. Freedom to speak up arrangements had been further developed and were well used. Staff safety was carefully considered. Address 12 Kenworthy Road Homerton London E9 5TD United Kingdom Opening hours We are open 24 hours per day, 365 days per year. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The East London Foundation Trust (ELFT) provides a wide range of community, inpatient and primary care services to children, young people, adults of working age, older adults and. We use the Relational Security Explorer to help us in this. Suspended ratings are being reviewed by us and will be published soon. Patients received timely pain relief. Some staff were not aware of the term duty of candour although they were able to describe how they applied this in practice. there are some services which we cant rate, while some might be under appeal from the provider. The teams met the individual needs of patients. The trust was implementing a mandatory training programme on the MCA. . Patient admissions and discharges were appropriately planned and managed to ensure effective care and transition with the acute hospital and community services. and there is an emphasis on building relationships with community services to work collaboratively to address the needs of the population.
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